Operations Executive

Job Description:

• Oversee daily inbound, outbound, picking, packing, and inventory activities.
• Ensure customer orders are processed accurately and within agreed service levels.
• Monitor workflow and allocate resources to achieve operational targets.
• Coordinate with customers, transport providers, and internal stakeholders on operational requirements.
• Resolve operational issues and escalate critical matters when necessary.
• Ensure compliance with warehouse SOPs, safety regulations, and customer requirements.
• Investigate operational incidents and recommend preventive measures.
• Prepare operational reports, productivity reports, and KPI tracking.
• Analyse operational performance and identify improvement opportunities.
• Support process improvement and cost optimisation initiatives.
• Drive productivity and service excellence within the team.

Requirements

• Diploma in Logistics, Supply Chain Management, Business Administration, or a related discipline.
• Minimum 3 to 5 years of warehouse or logistics operations experience.
• At least 1 to 2 years of experience managing frontline operational staff.
• Experience in a 3PL, logistics, manufacturing, or distribution environment will be an advantage.

EA License no: 96C4864 Reg No: R23115903 Kong Yin Ching