Operations Admin Support Specialist (East)

The Operations Support Specialist will be responsible to support the course administration and management, to ensure smooth delivery of courses for instructors and international participants.

Pre-Course Administration

• Assist with processing course applications and registrations.
• Handle participant enquiries and maintain supporting documentation.
• Coordinate visa applications and travel arrangements.
• Prepare course materials, participant packs and learning resources.
• Support administrative arrangements for instructors, including travel and logistics.
• Assist with venue coordination and logistics.

Post-Course Administration

• Assist with the issuance of certificates and course completion documents.
• Maintain participant databases and records.
• Process instructor claims and honorarium payments.

Participant and Instructor Administration

• Serve as an administrative point of contact for course participants.
• Assist to coordinate accommodation requests and local transport arrangements.
• Manage routine requests and administrative matters.
• Provide information and support relating to course logistics.

Administrative and Financial Processing

• Support scheduling and coordination of courses.
• Track and reconcile school-related expenses.
• Process payments, claims and supporting documentation.
• Maintain financial records and administrative files.
• Coordinate with internal stakeholders on finance, procurement and administrative matters.

Contract Period: 6 + 6 months Mondays to Fridays office hours

EA License No: 96C4864 Reg. No.: R24121728 EUNICE WOO JING QI