Assistant Manager / Manager, Youth Courts

Responsibilities: Provide operational support in the Youth Court Registry and dual Court Operations, including criminal trials  Support Judges in court proceedings, including arranging and confirming hearing dates, booking, and setting up courtrooms, coordinating language support services, and updating Judges’ calendars  Process high-volume online applications accurately and within timelines  Assist court users with applications and enquiries  Handle day-to-day system requests, enquiries, and issues from government agencies, litigants, and members of the public  Manage court fixtures and prepare weekly hearing/mention lists  Maintain documents, databases, and systems (e.g. file classification, mail directives) to ensure accuracy and timeliness  Coordinate with stakeholders such as MSF and SPF in the holistic management of cases  Requirements: At least 3 years of relevant working experience  Ability to work under pressure, independently, and as part of a team  Strong customer service experience with members of the public and external stakeholders  Excellent verbal and written communication skills  Proficient in IT and related applications  Able to work onsite daily Working hours: Mon to Thu : 8.30 am to 6.00 pm Fri : 8.30 am to 5.30 pm Location: Havelock Square Contract Period: till end June 2027 EA License No: 96C4864 Reg. No.: R24121728 EUNICE WOO JING QI