Microsoft Dynamics 365 Managed Application Services Director

Burton RecruitmentLondonreedpublished 09/21/2026
Must-have:SeniorLead

I’m working with a leading international consultancy that is looking to appoint a senior Microsoft Dynamics 365 Managed Application Services Director to join and help develop its growing Microsoft practice.

This is a senior leadership opportunity for someone who combines strong Dynamics 365 delivery experience with commercial, client and people leadership .

You’ll take responsibility across Managed Application Services, working with enterprise clients while helping drive the continued growth and development of the practice.

Key areas of responsibility will include:

  • Leading D365 Managed Application Services engagements
  • Driving business development from initial client conversations through proposals and deal closure
  • Developing and managing senior client relationships
  • Leading technical delivery and ensuring SLAs and service standards are achieved
  • Recruiting, mentoring and developing D365 talent
  • Supporting practice growth, sales enablement and service development
  • Managing teams, projects and commercial responsibilities

What we’re looking for:

  • 10+ years’ experience within ERP/technology consulting
  • Strong Microsoft Dynamics implementation and ongoing support/managed services experience
  • Experience across Dynamics 365 Finance & Supply Chain and/or CE/CRM
  • Knowledge of the Power Platform would be advantageous
  • 5+ years’ leadership/project management experience
  • Strong commercial and business development capability
  • Experience developing relationships at executive level
  • A combination of technical understanding, delivery leadership and commercial awareness

This would suit an established Director, Practice Lead, Managed Services Leader or senior D365 Consulting Leader looking for a high-impact position within a sizeable Microsoft environment.

The role will involve travel and offers the opportunity to influence both client strategy and the future direction of the D365 managed services offering.

For a confidential conversation, please message me directly or send your CV.

Caroline Ferguson D365 Specialist | Recruitment Partner – International

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  • Caroline FergusonD365 Specialist | Recruitment Partner – International