Restaurant Manager
Texas Fried Chicken is seeking an energetic, results-driven Restaurant Operations Professional to join our team in Egypt. As part of our dynamic quick-service restaurant (QSR) network, you will play a crucial role in maintaining our high standards of food quality, guest satisfaction, and operational efficiency.
Operations Management:
- Manage day-to-day restaurant and store-level operations to guarantee smooth service flow during peak and off-peak hours.
- Oversee fresh food preparation, cooking standards, and portion control specific to fried chicken processing (breading, frying times, holding times, and waste reduction).
Team Leadership & Staffing:
- Supervise, schedule, train, and mentor crew members, shift supervisors, and kitchen staff to ensure high-performance standards.
- Conduct performance evaluations, handle onboarding, and drive team engagement.
Quality, Hygiene & Food Safety (HACCP):
- Enforce strict hygiene, sanitation, cold chain compliance, and health/safety regulations to prevent contamination and maintain government/brand standards.
- Inspect incoming raw materials, poultry/ingredients quality, and check expiration/shelf-life logs.
Inventory & Stock Control:
- Monitor stock levels, manage daily/weekly ordering of raw and packaging materials, and minimize food wastage and shrinkage.
Financial & Sales Performance:
- Drive branch sales to hit monthly and annual revenue targets.
- Monitor store P&L (Profit & Loss), control labor and food costs, and analyze operational KPIs.
Customer Service & Complaint Handling:
- Maintain high standards of customer satisfaction and resolve guest inquiries or complaints promptly.
Reporting:
- Prepare daily, weekly, and monthly reports on sales, labor costs, waste, and store performance for area managers or upper management.
Experience: 1 to 2 years of experience in fast-food (QSR), restaurant management, or retail store operations (preferably within quick-service fried chicken or food retail).
Education: Bachelor’s degree in Business Administration, Hotel/Restaurant Management, or a related field.