Assistant Restaurant Manager

Texas Fried Chicken is seeking an energetic and results-driven Assistant Store Manager to join our fast-growing QSR network in Egypt. In this vital leadership role, you will partner with the Store Manager to drive daily restaurant operations, maintain uncompromising food safety and brand standards, and lead a high-performing team to deliver exceptional guest experiences and profitability.

Key Responsibilities:

• Operational Leadership: Act as the second-in-command, stepping in to manage total store operations, opening/closing procedures, and team deployment in the absence of the Store Manager.
• Inventory & Stock Management: Monitor fast-moving inventory levels, oversee daily stock counts, enforce FIFO/FEFO expiration tracking, and minimize stock shrinkage or waste.

• Sales & KPI Execution: Track daily and weekly sales metrics, average basket value, and store conversion rates, helping implement action plans to boost branch profitability.
• Team Supervision & Training: Coach, mentor, and supervise floor associates, cashiers, and merchandisers. Build efficient shift schedules to match peak customer traffic hours.

• Merchandising & Visual Standards: Ensure shelves, promotional displays, and end-caps are fully stocked, cleanly organized, and aligned with corporate planograms and marketing campaigns.
• Customer Service & Issue Resolution: Maintain a customer-first floor environment, swiftly addressing and resolving any consumer escalations or inquiries.

Experience: 1 year of retail operations or store management experience, preferably within the FMCG, supermarket, or retail chain sector. (preferably within quick-service fried chicken or food retail).

Education: Bachelor’s degree in Business Administration, Commerce, or a related field.

Core Competencies: Strong leadership, numerical aptitude, active problem-solving skills, and the ability to thrive under high-pressure retail environments.

Availability: Flexibility to work rotational shifts, weekends, and holidays.