IT SPECIALIST (SYSADMIN)

This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.

Major duties

• You will develop and implement seamless data integrations between Salesforce and external systems.
• You will collaborate with contractors, cross-functional terms, and Partner Institutions (PIs) to gather and analyze business requirements, designing and architecting solutions using various technologies.
• You will assist with implementing data security measures, configuring Salesforce, building workflows, and creating validation rules to optimize the platform's functionality.
• You will oversee task assignments and monitor progress using Jira boards to ensure timely and successful delivery of projects.
• You will maintain the accuracy of Standard Operating Procedures (SOPs) and documentation, provide guidance, conduct reviews, and promptly address issues to foster collaboration, enhance productivity, and ensure alignment with organizational goals.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Applying Agile, Scrum, DataOps, and Lean methodologies to develop processes, procedures, and practices that align with IT product development and business needs; 2) Collaborating to provide technical advice, guidance, and recommendations on IT projects, including support for acquisition management, staffing, and budget oversight; 3) Implementing data security measures, configuring Salesforce, building workflows, and creating validation rules to optimize the platform's functionality; 4) Possessing strong knowledge of REST and SOAP APIs, APEX, Visual Studio Code, XML, JSON, and web APIs; and 5) Working with Data Definition Language (DDL), Data Manipulation Language (DML), triggers, and data modeling. Your experience must reflect skill in the following four competency areas: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: Testing software to ensure reliability. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Collaborating with contractors and cross-functional teams to gather and analyze business requirements. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: Providing technical advice and recommendations on IT projects. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: Analyzing and presenting data insights effectively. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.