Museum Facilitator, Visitor Experience & Marketing Executive

Jobs description

The Museum Facilitator, Visitor Experience & Marketing Executive will facilitate museum programs, engage visitors and promote the museum through marketing efforts.

Duties & responsibilities

Facilitation & Visitor Engagement

Deliver guided tours and educational programs for diverse audiences, including preschoolers, students, and the general public.

Deliver complimentary 15-minute tours to enhance visitor experience.

Provide excellent customer service by welcoming and engaging the visitors.

Collect Google reviews to improve museum's visibility.

Develop a strong understanding of the museum’s Toy Collections to effectively share knowledge with visitors.

Marketing

Promote the museum through social media platforms like Instagram, Facebook, Tik Tok, etc.

Engage with audiences through social media interactions and raise awareness.

Post daily on social media platforms about museum's activities

Suggest improvements to enhance our digital tools and platforms including E-Store, Virtual Museum, Interactive AI Ambassador and CRM system.