Senior Sales Support Coordinator

About the company

Our client, an award-winning technology business based in Bracknell, is looking for a talented Senior Sales Support Coordinator to join their growing team.

Your tasks

This is a fantastic opportunity for an experienced sales support or order processing professional who enjoys taking ownership, working at pace and ensuring every detail is right first time. Supporting the Head of Sales and Purchasing, you'll play a key role in keeping the sales operation running smoothly across customer orders, purchasing, logistics and customer service.

• Preparing quotations, pro forma invoices and order confirmations.
• Processing customer orders and coordinating shipments.
• Managing multi-currency pricing and invoicing.
• Raising purchase orders and monitoring supplier deliveries.
• Managing backorders and stock allocations.
• Booking freight and pallet shipments.
• Registering warranties and processing returns.
• Managing the shared sales inbox and allocating enquiries.
• Supporting the Head of Sales and Purchasing with day-to-day administration.
• Providing cover across the sales team during holidays and absences.

Requirements

Skills/Experience

• Previous experience in sales support, sales administration, order processing or purchasing.
• Outstanding attention to detail and accuracy.
• Strong organisational and prioritisation skills.
• Excellent communication skills with customers and suppliers.
• Experience managing shared inboxes and multiple priorities.
• Good Microsoft Office skills, particularly Excel.
• A proactive approach and the ability to learn new systems quickly.

Desirable

• Experience within IT hardware, technology or distribution.
• Knowledge of Dynamics NAV, HubSpot or Zendesk.
• Multi-currency invoicing experience.
• Freight, logistics or international shipping knowledge.

What we offer

• £35,000 - £40,000 salary
• Hybrid working after probation
• 24 days holiday plus your birthday off
• Option to buy or sell up to 5 days' holiday
• Pension scheme
• Private medical insurance
• Group life assurance
• EV salary sacrifice and Cycle to Work schemes
• Free onsite parking
• Long-service rewards and structured training

Other

Monday to Friday, 9:30am - 6:30pm Hybrid working available after probation

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.

As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.