CRM Application Manager (f/m/d) (Specialist Consultant - Integrated Systems)

Your Tasks

Do you want to reach the next level in your career? At Brunel, you have the opportunity to continuously develop yourself with well-known customers - and across various industries. Take the decisive step in your career today and apply to us as a CRM Application (m/f/d).

• Operation, administration, and further development of the CRM system SAP C4C in close cooperation with the specialist departments
• Analysis, conception, and implementation of requirements from Sales, Service, and Marketing
• Development and configuration of interfaces
• Customizing and configuration within SAP C4C
• Management of external service providers and implementation partners
• Error analysis, incident, and problem management in the CRM environment
• Planning and execution of releases, updates, and tests
• Ensuring and monitoring system availability and data quality
• Creation of technical documentation and user training
• Collaboration on integration projects with SAP S/4HANA and other systems

Your Qualifications

• Completed studies in Computer Science, Business Informatics, or a comparable qualification
• Several years of experience in Application Management or as a Key User in the CRM environment
• Sound knowledge of SAP C4C / SAP Sales Cloud desirable
• Experience in customizing and in CRM processes (Lead-to-Cash, service processes)
• Knowledge of integration technologies (e.g., Webservices, APIs, Middleware) required
• Structured and analytical way of working
• Strong communication skills and ability to collaborate with specialist departments
• Good English skills

Your Benefits

We offer you a corporate culture characterized by the diversity of our employees as well as mutual appreciation - between employees and at all corporate levels. In addition to varied regular get-togethers with the local Brunel teams, this also includes regular feedback discussions about your challenges and perspectives with your Account Manager. With individual further education and training, you will be optimally supported and prepared for future projects. Permanent employment contracts, 30 days of vacation, working time account regulations, as well as company-funded employer-financed pension schemes are a matter of course for us.

What Brunel Stands For

Brunel is a leading engineering and IT service provider for companies in high-tech environments. With over 35 locations in the DACH-CZ region and a network of 2,000 highly qualified engineers, computer scientists, technicians, and managers, Brunel supports customers in the successful implementation of complex and forward-looking projects. The service portfolio ranges from development, design, and testing to project, program, and management support. Specialized Solutions Hubs and development centers complement the offering with scalable and technologically sophisticated solutions, while Industry Business Units ensure relevant industry expertise. Brunel stands for the combination of technology, expertise, and implementation strength, creating sustainable added value for customers through tailor-made project and personnel solutions and interesting career opportunities for specialists.