Service Administrator

Your tasks

• Provide comprehensive administrative support across regional operations, member services, casework, events and training activities.
• Coordinate meetings, diaries, travel, communications and office administration while maintaining accurate records and data.
• Support recruitment, governance, branch and board activities, ensuring compliance with GDPR and organisational policies.
• Process invoices, expenses and purchase orders, assisting with financial and resource management.
• Work closely with members, activists, staff and senior leaders to support campaigns, engagement initiatives and organisational objectives.

Requirements

• Experience of working in a fast-moving customer service environment and delivering a high level of customer satisfaction
• Experience of providing and gathering information to support internal and external stakeholders
• Experience of working within a team environment
• Experience of contributing to and implementing professional standards and processes

Experience of maintaining office systems, including filing and databases

• Experience of building strong and successful relationships with both internal and external stakeholders

Ability to use Microsoft Office Packages including Word, Excel, PowerPoint, email, internet and diary software

Other

Our client based in B16 Birmingham is looking for a temporary service administrator. -£17.45/ph -35h -Monday to Friday -Temporary until 18/12/2026 -Starting ASAP