Senior Residential Support Worker Children's Services

Brook StreetCantonreedpublished 10/14/2026
Must-have:SeniorLeadPrincipal

Senior Residential Support Worker

Location: Cardiff Pay: £15.00 - £16.00 per hour Hours: 6-day rolling rota Contract: Full-time, Permanent

About the Role

We are recruiting on behalf of a specialist children's residential service in Cardiff that supports children and young people with additional learning needs and complex needs.

This is a rewarding opportunity to join a nurturing and supportive home environment where young people are encouraged to develop, grow and achieve positive outcomes. The organisation is committed to providing high-quality, person-centred care and invests heavily in staff development, wellbeing and progression.

What's on Offer

  • Family-friendly rotas
  • Competitive hourly rates
  • Annual bonus scheme (subject to company discretion)
  • Company pension
  • Fully funded training, qualifications and DBS
  • Clear progression opportunities into leadership roles
  • Supportive management team and collaborative working environment
  • Casual dress
  • Free on-site parking
  • Employee referral programme

The Role

As a Senior Residential Support Worker, you will lead shifts and provide guidance to the wider care team while supporting children and young people with complex needs. You will play a key role in creating a safe, stable and positive environment where young people can thrive.

Working closely with the Registered Manager and wider team, you will help deliver high standards of care and support tailored to each individual's needs.

Key Responsibilities

  • Lead shifts and support Residential Support Workers
  • Deliver high-quality, child-centred care
  • Build positive and trusting relationships with young people
  • Support daily routines, activities, appointments and community engagement
  • Promote independence, life skills and emotional wellbeing
  • Complete accurate records, reports and handovers
  • Celebrate achievements and encourage positive outcomes
  • Ensure safeguarding procedures and regulatory standards are upheld

Requirements

Essential

  • NVQ/QCF Level 3 in Health & Social Care (Children & Young People)
  • Full UK Driving Licence
  • Previous experience working within residential childcare
  • Registration with Social Care Wales
  • Strong understanding of safeguarding and child-centred practice

Desirable

  • Previous supervisory or senior support worker experience
  • Strong leadership and communication skills
  • Calm, resilient and compassionate approach
  • Experience supporting children with complex needs

Additional Information

  • Full-time, permanent position
  • Based in Cardiff
  • Shift work on a rolling rota
  • Enhanced DBS required

If you're an experienced Residential Support Worker looking to take the next step in your career and make a genuine difference to the lives of children and young people, we'd love to hear from you.

Contact Katie at Brook Street Social Care for more info.

Contact person

Listed by the employer in the job posting — for questions and your application.

  • Katie