Medical PA

Medical PA

£26,000 - £34,000 | Monday to Friday | On-Site | East Sussex

Are you an experienced Medical PA, Medical Secretary, or Senior Healthcare Administrator looking for a varied and rewarding role within a busy healthcare setting?

We are seeking a highly organised, professional, and compassionate Medical PA to provide comprehensive administrative and secretarial support while ensuring patients receive an exceptional experience throughout their healthcare journey.

The Role

This is a key position supporting a Consultant and wider healthcare team. You will manage diaries, appointments, referrals, clinical correspondence, and patient communications, ensuring every patient receives efficient, professional, and responsive support.

Key Responsibilities

• Provide full PA and secretarial support to a Consultant.
• Manage complex diaries, clinics, meetings, and appointments.
• Prepare and distribute clinic letters, reports, and medical correspondence.
• Process referrals and ensure all supporting documentation is available.
• Coordinate consultations, investigations, procedures, and follow-up appointments.
• Maintain accurate and up-to-date patient records.
• Liaise with consultants, GPs, hospitals, insurers, and other healthcare professionals.
• Monitor outstanding reports, results, and actions, ensuring timely follow-up.
• Handle confidential information in line with GDPR requirements.
• Support patients via telephone and email, providing a professional and reassuring service.
• Assist patients through the administrative stages of their care pathway.
• Resolve queries efficiently and escalate clinical matters where appropriate.

About You

• Previous experience as a Medical PA, Medical Secretary, or Senior Healthcare Administrator.
• Experience working within a healthcare environment, either private healthcare or NHS.
• Excellent communication, organisation, and time management skills.
• Strong typing, proofreading, and document formatting abilities.
• High attention to detail and accuracy.
• Proficient in Microsoft Office, including Outlook, Word, and Excel.
• Understanding of confidentiality, GDPR, and handling sensitive information.
• Able to work independently while remaining a strong team player.
• Calm, professional, and patient-focused approach.

Desirable Experience

• Private healthcare administration experience.
• Medical terminology knowledge or medical secretarial qualification.
• Experience with private medical insurance processes.
• Familiarity with electronic patient record systems.
• Understanding of private patient pathways.

What's on Offer?

• Salary of £26,000 - £34,000
• Monday to Friday working pattern
• Full-time, on-site position
• Supportive and professional working environment
• Opportunity to play a key role in delivering outstanding patient care and service

If you're an experienced healthcare administrator looking for a role where organisation, patient care, and professionalism are equally valued, we'd love to hear from you.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.