Cabinet Office - Admin Officer

Recruitment Advisor (GRS AO x3) Location: Newcastle Upon Tyne

If you're energised by helping people, confident communicating day-to-day, and motivated by making processes work smoothly, this could be a fantastic move. Our Client is hiring for a reputed client, where you'll support the recruitment process across GRS-bringing consistency, strong customer service, and a detail-focused approach to every stage.

What you'll be doing:

• Check and progress recruitment details to ensure information is accurate (often template-based) and correct before moving forward
• Handle email and telephone enquiries professionally and efficiently
• Progress recruitment campaigns using an in-house applicant tracking system, or complete relevant pre-employment checks for candidates
• Build productive working relationships with colleagues and customers, collaborating to deliver shared outcomes
• Assist with collating data so accurate figures can be monitored against agreed KPIs
• Follow and comply with recruitment policies and procedures, advising customers accordingly
• Support continuous improvement by suggesting ideas and helping implement changes within the Department

What you'll bring:

• Strong customer service skills-ensuring a positive, high-quality experience
• Excellent communication skills, with confidence across email and telephone
• A collaborative, team-first approach with the ability to build relationships and work with others
• Strong planning and organising to manage your workload and meet targets in a fast-paced environment
• High attention to detail, with a natural instinct to spot what's not quite right
• A growth mindset-learning quickly, adapting to change, and improving how you work
• Practical IT skills for communication, recording data, producing documents, and finding information
• Resilience and focus when priorities shift and competing demands appear

Additional information:

• You'll need to be open to change and committed to developing a professional, customer-focused service in a dynamic government environment

If you're ready to bring structure, care, and pace to recruitment support, we'd love to hear from you. Apply now to be considered for this role in Newcastle Upon Tyne.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.?

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.