Administration & Office Support / Production Support

KeyResponsibilities

• Manage daily central kitchen office operations, including production hotline/phone enquiries and correspondence with outlets, suppliers, and internal departments.
• Maintain accurate production records, batch and traceability logs, and central kitchen databases(SAP B1 and Infolog WMS) related to daily output and stock movement.
• Coordinate with rawmaterial, packaging, and equipment suppliers for ordering of production tools,components, ingredients, and consumables, ensuring timely fulfilment against production schedules.
• Support the Central Kitchen Manager and production team with document control — SOPs, HACCP/ISO22000 records, work instructions — and preparation of daily, weekly, and monthly production reports.
• Ensure compliance with company policies and applicable regulatory requirements, including SFA food safety licensing, NEA hygiene standards, MOM workplace requirements, and WSHAct/BizSAFE occupational safety standards.
• Communicate with outlet clients and suppliers regarding orders, delivery schedules, delivery notes,invoices, and related documentation to ensure smooth cold chain fulfilment to all 24+ outlets.

Requirements:

• Prior with 2 years’ experience in administrative coordination, ideally within a food production, F&B, logistics, or manufacturing environment.
• Comfortable working with production/inventory systems (e.g. SAP B1, WMS) and proficient with MS office(Excel, word, outlook).
• Organised, detail-oriented, and able to manage document control and reporting deadlines in a fast-paced kitchen operations setting.
• Good communication skills for liaising with suppliers, outlet clients, and internal production/compliance teams.
• Basic understanding of,or willingness to learn, food safety and workplace safety regulatory requirements (SFA, NEA, MOM, WSH).

Working Hours0900-1800hrs 5.5days Alternate Sat