RETAIL SALES REPRESENTATIVE

JOB TITLE RETAIL SALES REPRESENTATIVE

NATURE OF JOB FULL TIME

INDUSTRY MANUFACTURING-CLEANING CHEMICALS, HYGIENE & SANITATION PRODUCTS

SALARY KSHS.35,000-45,000

JOB LOCATION NAIROBI

DUTIES AND RESPONSIBILITIES

Sales & Business Development

• Identify and develop new retail customers within the assigned territory.
• Promote the company's product portfolio to retailers, wholesalers, distributors, and hardware stores.
• Achieve monthly, quarterly, and annual sales targets through effective territory management.

Customer Relationship Management

• Build and maintain strong relationships with existing customers to encourage repeat business.
• Conduct regular customer visits to assess product performance and identify sales opportunities.
• Resolve customer inquiries and complaints promptly to maintain high customer satisfaction.

Merchandising & Market Coverage

• Monitor product availability and visibility at customer outlets.
• Recommend appropriate product placement and merchandising to maximize sales.
• Expand market coverage by identifying new retail outlets and sales opportunities.

Sales Administration & Reporting

• Prepare quotations, process customer orders, and follow up on deliveries.
• Monitor customer accounts and support timely collection of outstanding payments.
• Prepare sales reports, customer visit reports, and sales forecasts.

Market Intelligence

• Monitor competitor products, pricing, and promotional activities.
• Gather customer feedback and share market insights with management.
• Participate in promotional campaigns, trade exhibitions, and product launches as required.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma in Sales and Marketing, Business Administration, or a related field.
• Minimum of three (3) years sales experience within the FMCG sector.
• Experience in the detergent, cleaning chemicals, or hygiene products industry is highly preferred.
• Experience selling to hardware stores and retail outlets is a distinct advantage.
• Strong sales, negotiation, and customer relationship management skills.
• Good understanding of retail sales operations and territory management.
• Proficiency in Microsoft Office Suite.

HOW TO APPLY

If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com Interviews will be carried out on a rolling basis until the position is filled. Only the shortlisted candidates will be contacted.