Customer Happiness Officer

Are you someone who gets energy from helping customers and who derives satisfaction from a smooth flow from orders to deliveries? Then apply for this vacancy as a Customer Happiness Officer for a company in Hoogstraten!

You are the driving force behind a top customer experience!

A glimpse of your tasks:

• You are the first point of contact for customers from both home and abroad.
• You process sales orders and follow them up until delivery.
• You ensure a correct forecast and keep an eye on the inventory.
• You work in a solution-oriented manner in collaboration with the sales team.

What we would like to see in you as a Customer Happiness Officer:

• You possess a bachelor's degree in a relevant field and have at least 2 years of experience in an international B2B environment.
• You express yourself fluently in English in the context of international contacts; knowledge of another language is a plus.
• Knowledge of logistics, incoterms, and customs procedures is a major advantage.
• You are a strong and correct communicator and you work in a solution-oriented manner with an eye for detail.