Commercial Clerk in an international environment

As a commercial clerk, your package of tasks looks as follows:

• You work in the inside sales department and are the point of contact for customers via telephone and email.
• You are responsible for the smooth running of our customers' orders. You guide their files from A to Z.
• You analyze the needs of the customers and advise them on possible solutions.
• Together with the outside sales department, you maintain good customer relationships.
• You must handle and resolve unforeseen situations quickly. In between, you also manage the administrative part in a timely and correct manner.
• You have completed a bachelor's degree or can present equivalent experience in commercial inside sales or in a customer service department;
• You are strong in communicating and have a good knowledge of French and English.
• You can work well with various PC programs: Outlook, Word, Excel,..
• Your customer-oriented attitude, accuracy, communication skills, collegiality, and punctual working make you the profile we are looking for!