Deputy Manager

Role: Cleaning Supervisor / Deputy Site Manager

Salary: £36,955.64 per annum (including enhanced manager holiday cover pay)

Job Status: Full-Time/ Permanent

Location: London

Vacancy Reference: VR/05490

Role Description:

We are recruiting on behalf of our client, an established cleaning and facilities services provider, for an experienced Cleaning Supervisor / Deputy Site Manager to support the day-to-day delivery of cleaning and housekeeping services at a busy site. An immediate or short-notice start is preferred.

This is a hands-on supervisory position requiring strong leadership, organisational skills, and a commitment to maintaining exceptional cleaning standards.

The successful candidate will oversee cleaning operatives and supervisors, coordinate daily activities, manage staffing requirements, and ensure the consistent delivery of a high-quality service.

You will also deputise for the Site Manager during periods of annual leave, taking on additional management responsibilities at an enhanced rate of pay.

Key Responsibilities

• Lead daily shift briefings, allocate duties, and communicate operational priorities to cleaning teams.
• Supervise cleaning operatives and team leaders, ensuring all work is completed efficiently and to the required standards.
• Monitor staffing levels, manage absences and arrange appropriate cover to maintain service delivery.
• Oversee morning cleaning routines, daily housekeeping operations, and scheduled cleaning activities.
• Ensure staff comply with health and safety procedures, including correct use of PPE and uniform requirements.
• Conduct regular cleaning inspections, site audits, and quality assurance checks.
• Monitor standards across high-profile, public-facing and client areas.
• Identify and address cleaning issues promptly, implementing corrective actions where necessary.
• Ensure cleaning activities comply with site procedures and health and safety requirements.
• Monitor the performance and compliance of external contractors.
• Maintain professional working relationships with client representatives, facilities teams, and contractors.
• Respond promptly to reactive cleaning requests, spillages, and urgent operational requirements.
• Monitor, update and close helpdesk tasks within agreed timescales.
• Resolve service concerns efficiently, escalating issues to management where required.
• Maintain accurate cleaning schedules, staffing records, audit reports, and operational documentation.
• Monitor cleaning consumables, stock levels, and equipment availability.
• Arrange replenishment orders and report equipment faults promptly.
• Complete daily administration, including responding to emails, maintaining incident logs, and preparing management handovers.
• Assist with planning periodic cleaning programmes, upcoming projects, and operational requirements.
• Deputise for the Site Manager during periods of annual leave, taking responsibility for daily site operations, staff coordination, and service delivery.

About You:

They are looking for a proactive, reliable, and organised individual with proven experience in the cleaning industry, strong leadership skills, and a stable employment history.

• Previous supervisory or management experience within the commercial cleaning industry is essential.
• A stable employment history demonstrating reliability, commitment, and experience in previous roles.
• Good spoken and written English to communicate effectively with clients, management, and cleaning teams.
• Ability to communicate in Portuguese or Spanish is essential.
• Strong understanding of commercial cleaning standards, procedures, and operational requirements.
• Experience managing cleaning teams, staff rotas, absences, and daily operational activities.
• Knowledge of workplace health and safety, including COSHH and safe working practices.
• Excellent organisational, communication and problem-solving skills.
• Ability to conduct cleaning audits and maintain accurate operational records.
• Good IT skills, including email, Microsoft Office, and electronic helpdesk systems.
• Confidence dealing with clients, contractors, and operational challenges.
• A flexible, hands-on approach and willingness to support the wider cleaning team.
• Immediate availability or the ability to start within two weeks is highly desirable.

This is an excellent opportunity for an experienced Cleaning Supervisor looking to take the next step in their career and gain further management experience.

This is an urgent vacancy, and we are particularly interested in candidates with relevant cleaning industry experience, a stable employment background, strong English communication skills and the ability to speak Portuguese or Spanish.