receptionist-clerk

Education:

No degree, certificate or diploma.

Work setting:

Private sector. Health care institution, facility or clinic.

Tasks:

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required to provide customer service.
• Operate switchboard or telephone system.
• Order office supplies.
• Record and relay information.
• Schedule and confirm appointments.
• Send invoices.
• Maintain work records and logs.
• Receive and issue payments.
• Perform clerical duties, such as filing and sorting and distributing mail.
• Answer telephone and relay telephone calls and messages.
• Arrange teleconferences.
• Calculate billing charges.
• Provide directory assistance.
• Relay service to persons with disabilities.
• Perform data entry.
• Provide customer service.
• Perform basic bookkeeping tasks.

Computer and technology knowledge:

Electronic medical records.

Area of work experience:

Cleaning.

Security and safety:

• Basic security clearance.
• Secret clearance.

Transportation/travel information:

Own transportation.

Work conditions and physical capabilities:

• Ability to work independently.
• Fast-paced environment.
• Work under pressure.
• Tight deadlines.
• Repetitive tasks.
• Attention to detail.
• Sitting.
• Combination of sitting, standing, walking.

Personal suitability:

• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Flexibility.
• Organized.
• Reliability.
• Team player.
• Ability to multitask.
• Time management.
• Maturity.

Screening questions:

• Are you available for shift or on-call work?.
• Are you available to start on the date listed in the job posting?.
• Are you currently a student?.
• Do you have experience working in this field?.
• Do you have the required certifications listed in the job posting?.

Employment terms options:

• Early morning.
• Evening.
• Shift.
• Flexible hours.
• Morning.

Experience:

Experience an asset.

Employment terms options:

• Day.
• Weekend.

Health benefits:

• Dental plan.
• Disability benefits.
• Health care plan.
• Vision care benefits.

Financial benefits:

Gratuities.

Other benefits:

Parking available.