retail sales representative
About the company
We sell residential heating, cooling and home-energy upgrades across Ottawa and Eastern Ontario: furnaces, heat pumps, air conditioners, tankless water heaters and home battery backup systems. Our in-house appointment team books every appointment. You meet homeowners in their homes, assess their current system, show them where they're losing money, present the right options and monthly payment plans, and close the sale at the appointment. Average project is around $20K.
Your tasks
What a typical day looks like
- Your appointments are pre-booked in set time windows and grouped by area to keep driving between them reasonable
- You arrive at the start of each window, run the appointment, and update the outcome in our app right after you leave
- If something changes during the day, the appointment team handles the homeowner. You focus on the appointments in front of you
How an appointment runs
- Quick credit pre-qualification so you know the options before you present
- Walk through the home and the current equipment, and fill out our homeowner savings report
- Present options and monthly payment plans. Most homeowners choose financing
- Complete the paperwork and financing on the spot. Installs are often scheduled for the next day
- Our licensed install team handles the installation. You sell; you don't install
Requirements
- On time to every appointment
- Follow our presentation and take coaching, even if you've sold for years
- Be thorough with every homeowner: clear terms, clear next steps, no surprises after you leave
- Update every appointment outcome in the app right away, with real notes
You're a fit if you
- Have sold something $5K+ directly to consumers: in-home sales, windows and doors, roofing, solar, water treatment, renovation, auto sales or finance, or door-to-door
- Are comfortable presenting prices and monthly payments and asking for the sale
- Have a valid Ontario G licence, a reliable vehicle and a smartphone
- Are not currently working for another home-services sales company, or will leave before starting
What we offer
What we provide
- Pre-booked homeowner appointments. No cold calling and no door knocking
- An appointment team that handles booking, confirmations and rescheduling
- Day 1 in-person training, then ride-alongs on live appointments with an experienced advisor before you run your own
- Our presentation, savings report, pricing tools and CRM app
- Advisor ID badge and business cards
- Senior advisors you can call during an appointment when you need help closing
- Weekly team meetings and ongoing coaching
Pay
- Independent contractor role: 100% commission, no base salary
- Tiered commission that grows with the quality of the deal
- Commission is paid once the project is installed and funded
- Month-end bonuses, plus team rewards like dinners and events when the team hits its targets
- Weekly gas allowance
- Earnings are uncapped and depend entirely on your results
Room to grow Strong advisors can move into field trainer roles, coaching new advisors on live appointments and ea
Other
The schedule (please read)
- Most appointments are evenings and Saturdays, when homeowners are home
- Drives of 1-2 hours to some appointments across Ottawa and Eastern Ontario, including Cornwall, Brockville, Smiths Falls and Carleton Place
- Some appointments won't close, and some weeks will be slower than others. Your first few weeks are about learning the process