Technical Support Engineer (Security)

We offer Long-term cooperation with possible extension Work with modern Microsoft Security technologies International technical environment

Daily tasks

• Provide technical support for Microsoft Security solutions
• Troubleshoot issues across cloud, endpoint, server and network environments
• Analyze logs and diagnose technical problems
• Support onboarding, deployment and configuration of security solutions
• Create technical documentation and troubleshooting guides
• Collaborate with internal technical teams

Requirements

1+ years of experience in Technical Support, Network Security or Systems Administration Experience with at least 2 Microsoft Security technologies Knowledge of Windows 10 Security Stack, NextGen AV and ASR Experience with Active Directory Knowledge of Microsoft 365 Defender Experience with Windows Server / Windows Client 1+ year of cloud experience , preferably Azure Strong troubleshooting skills Good spoken and written English Willingness to work 5 days/week onsite in Kraków Nice to have Microsoft Defender for Endpoint Microsoft Defender for Identity Microsoft Defender for Cloud Apps Azure / Entra ID Cloud security / hybrid environments

Must have: Technical Support, Network Security, System Administration, Microsoft Security Technologies, Windows 10 Security Stack, NextGen AV, ASR, Active Directory, Microsoft 365 Defender, Windows Server, Windows Client, Troubleshooting skills

Nice to have: Microsoft Defender for Endpoint, Microsoft Defender for Identity, Microsoft Defender for Cloud Apps, Azure, Entra ID, Cloud security, Hybrid Environments