Tax Resource Management - Senior Associate
Key Responsibilities: Resource Planning & Allocation
Assist Tax RM Manager with daily staffing and scheduling activities.
Monitor staff workloads and identify potential overutilization or underutilization concerns.
Coordinate staffing requests and communicate assignments to stakeholders.
Maintain accurate and timely staffing, capacity and assignment information within the designated RM processes and tools.
Follow staffing requests and assignments through to completion and proactively escalate conflicts, capacity constraints and unresolved requests to the Tax RM manager.
Stakeholder Support
Partner with Tax RM Manager and Engagement Managers to understand upcoming staffing needs.
Serve as point of contact for engagement teams and Resource Management for routine questions and requests
Coordinate across US and BGLR teams, managing handoffs and priorities across time zones
Participate in staffing meetings and document action items and staffing decisions and manage action items through completion.
Provide timely updates regarding resource availability and scheduling changes.
Process Improvement
Support initiatives focused on improving staffing processes and reporting accuracy.
Identify opportunities to streamline workforce management activities.
Assist in documenting resource management procedures and best practices.
Qualifications: Education
Bachelor's degree in Business Administration, Commerce, Management, Human Resources, Finance, or a related field.
Experience
3 to 5 years of experience in Resource Management, Workforce Planning, Project Coordination, Operations, HR Analytics, or related fields.
Experience with professional services, consulting, accounting, or outsourcing organizations is preferred.
Experience with Tax Resource Management preferred
Skills & Competencies
Strong analytical and problem-solving skills.
Excellent organizational and time management abilities.
Strong verbal and written communication skills.
Ability to work effectively with multiple stakeholders.
High attention to detail and data accuracy.
Proficiency in Microsoft Excel, including PivotTables, formulas, and reporting.
Familiarity with workforce planning, scheduling, or project management tools is preferred.
Ability to manage competing priorities independently, follow through on open items and escalate issues timely and appropriately.