IT Manager

IT Manager – AI-Enabled Financial Advisory Platform

Location: Singapore | Employment Type: Full-time | Reports to: Founder / CEO**

About the Role

We are looking for an IT Manager / Technology Lead to lead the development of our AI-enabled financial advisory firm. This is a technology leadership and delivery role , not traditional IT support. You will work with the Founder, business teams and external technology/AI vendors to build a secure, scalable and future-proof end-to-end AI engine , while transferring it into in-house technology capability and company-owned IP.

Key Responsibilities

AI Technology & Platform

• Own the AI technology roadmap and architecture, ensuring scalability, security, API integration and minimal vendor lock-in.
• Work with vendors to build and integrate the complete business cycle: Lead Management → CRM → Customer Onboarding → Adviser Operations → AI Product Intelligence → Product Comparison → Customer Service → Analytics.
• Translate business requirements into practical technology solutions and manage implementation, UAT and system upgrades.
• Identify and implement opportunities to use AI, AI agents and automation to improve customer experience, adviser productivity and operational efficiency.
• Continuously monitor, improve and upgrade AI models, knowledge bases and workflows.

AI Security & Data Protection

• Establish strong AI security, cybersecurity and data governance practices. Protect customer, financial and proprietary company data.
• Assess risks relating to AI models, agents, APIs and third-party platforms, including data leakage, prompt injection and unauthorised access . Ensure appropriate access controls, encryption, monitoring, backup and disaster recovery. Support compliance with applicable Singapore regulatory and data protection requirements.

Vendor Management

• Lead relationships with external technology and AI vendors.
• Manage requirements, deliverables, timelines, budgets, quality and integrations.
• Ensure critical technology and IP are appropriately documented and contractually protected.

Build In-House Technology & IP

• Recruit, mentor and develop in-house technology talent . Establish structured knowledge transfer from external vendors.
• Ensure internal staff progressively understand and can manage the architecture, integrations, AI workflows and systems.
• Reduce dependency on vendors over time and build the capability to manage, maintain, improve and upgrade the platform internally .
• Protect and progressively build company-owned technology and AI IP .

Ideal Candidate

• 5–10 years in IT, digital technology, systems integration, product technology or related fields.
• Strong experience with CRM, APIs, cloud, SaaS, system integration and data architecture .
• Experience implementing or managing AI-enabled solutions and automation .
• Understanding of AI security, cybersecurity and data protection .
• Strong vendor, project and stakeholder management skills.
• Hands-on, entrepreneurial and able to translate business needs into technology solutions.
• Experience in FinTech, InsurTech, Insurance or Financial Services is highly preferred.
• Experience building an in-house technology team is an advantage.

Key Attributes

AI-native | Business-oriented | Hands-on |Security-minded | Future-focused | Vendor-savvy | IP-conscious | Talent builder

What Success Looks Like

The system will be built for Singapore first, with the ambition to scale across Southeast Asia .