E Commerce Account Manager

Your tasks

Main objective: Grow sales and profitability across external sales channels.

• Manage and grow channels such as Amazon, Noon, other marketplaces, and offline resellers.

• Build commercial plans to increase sales and revenue.

• Manage account/channel relationships and negotiations.

• Monitor sales, margins, pricing, promotions, and assortment.

• Identify new marketplace and reseller opportunities.

• Manage product listings, availability, visibility, and commercial content.

• Plan promotions and campaigns with each channel.

• Analyze channel performance and identify growth opportunities.

• Negotiate commercial terms, commissions, visibility, and promotional support.

• Develop relationships with offline retailers/resellers and expand distribution.

• Prepare monthly channel growth plans and forecasts.

KPIs

• GMV / Net Sales

• Sales growth %

• Gross margin

• Channel profitability

• Number of active accounts/resellers

• New channel acquisition

• Average order value

• Sell-through

• Marketplace ranking/visibility

Requirements

• Education: Bachelor’s degree in Business, Marketing, or a related field.
• Experience: 3–5 years in E-Commerce account management (strong experience with Amazon & Noon is required).
• Technical Skills:
• Hands-on experience with marketplace portals, promotions, and pricing.
• Strong commercial negotiation and sales analysis skills.
• Advanced proficiency in MS Excel.
• Languages: Business fluency in both English and Arabic.