Warehouse Lead

Your tasks

You will run a lean warehouse (yourself+ 2 experienced staff) where you

Execute daily operations while enforcing strict adherence to the system

You are expected to be hands-on (90%) while maintaining control of accuracy, organisation, and workflow.

1. Daily Execution (Primary Responsibility)

• Execute picking, packing, and dispatch based on system-generated sheets
• Ensure all retail and e-commerce orders are fulfilled accurately and on time
• Follow and enforce correct picking sequences and packing methods

2. System Enforcement

• Follow:
• Picking lists exactly as generated
• Assigned storage locations
• Standard operating procedures (SOPs)
• Do not allow manual overrides without escalation

3. Inventory Accuracy

• Maintain high alignment between physical stock and system records
• Perform regular cycle counts and stock topups.
• Identify and report discrepancies immediately

4. Warehouse Organisation

• Maintain:
• Clean, structured picking zones
• Proper bulk storage areas
• Ensure fast-moving SKUs are easily accessible
• Prevent random placement of inventory

5. Dispatch Management

• Prepare shipments for:
• Retail fulfilment (cartons)
• E-commerce parcels
• Ensure correct labelling, packing, and handover

6. Basic Team Coordination

• Guide warehouse assistant on daily tasks
• Ensure work is completed efficiently during dispatch cycles
• Maintain discipline and accountability

7. Continuous Improvement

• Identify inefficiencies in:
• Picking flow
• Packing process
• Layout
• Provide feedback to improve system and operations

Requirements

• 2–4 years warehouse experience (hands-on required)
• Comfortable working in a structured, system-driven environment
• Strong attention to detail and accuracy
• Able to follow and enforce processes strictly
• Basic proficiency in Google Sheets / digital tools