FDE2 - Robotics (Malaysia / Singapore)

Key Responsibility #1 Own on-site execution of automation projects, including installation, commissioning and system readiness at customer locations. Key Responsibility #2 Ensure successful deployment and post-go-live support by coordinating with customers and internal teams. Job Description

• Oversee the installation and activation of Automation systems at customer locations.
• Conduct thorough system and safety checks to ensure compliance with regulations and optimize performance.
• Troubleshoot and resolve technical issues related to AMRs, ROS navigation, plc's and associated software.
• Provide comprehensive training to customer personnel on AMR operations and maintenance procedures.
• Document commissioning processes and maintain detailed records, including deployment details, checklists, photos, and SAT reports.
• Identify and propose potential improvements to AMR performance and user experience.
• Develop relations with customers' operations or maintenance teams.
• Participate in monthly KT sessions on version upgrades and bug-fixes
• Coordinate with the remote support team for an efficient handover of projects during the hypercare phase.
• Update weekly reports regularly, highlighting progress, challenges, and resolutions
• Perform preventive maintenance of systems every quarter and replace components if necessary.
• Predict and notify the team lead of any safety issues to be addressed on-site, ensuring a proactive approach.
• Travel to customer locations, domestic and overseas, as and when required.

What We're Looking For

• Bachelor’s or Master’s degree in Engineering (Computer, Mechatronics, Robotics, Electrical, or related fields)
• 3 - 5 years of experience in robotics, automation, or industrial systems
• Hands-on experience with AMRs, ROS/ROS2, PLCs, or similar technologies
• Strong troubleshooting and analytical skills
• Ability to work independently in on-site environments
• Good communication skills for customer interaction and training
• Willingness to travel frequently

Why Join Botsync Real Robots, Real Impact Work on live automation deployed in real industrial environments Startup Velocity Take ownership early and grow with a fast-scaling robotics company Competitive Package Competitive salary, comprehensive health benefits, and access to training resources. Inclusive Culture Work in a diverse, collaborative team across Southeast Asia, India, Australia, South Africa & USA.