Datacenter Technician

A day in the life Install, rack, cable and commission new Supermicro servers, storage and network equipment.

Diagnose and repair hardware failures — replace DIMMs, drives, power supplies, fans, GPUs, cables and mainboards — and drive RMA cases with vendors through to resolution.

Install and update drivers, BIOS and firmware across servers, NICs, HBAs and switches, keeping fleet versions consistent and documented.

Test and install network connections, including structured cabling, optics and link validation, and troubleshoot physical-layer faults.

Perform preventive maintenance: inspections, cable management, airflow and filter checks, and spare-parts inventory.

Keep accurate records of every asset, serial number, part swap and rack location.

Respond to hardware failure alerts, and escalate to the SRE team when a fault is not purely physical.

Follow runbooks and ESD and safety procedures precisely — and improve them where they are unclear.