Senior Technician Trainer (Field Service Engineer - Electricity)
Bosch Home Appliances VietnamTầng 8, Tháp B, Khu thương mại dịch vụ kết hợp nhà ở cao tầng tại Lô đất 1-13 thuộc Khu chức năng số 1 - Số 15 đường Trần Bạch Đằng, Khu phố 3, Phường Thủ Thiêm, Thành phố Thủ Đức, Thành phố Hồ Chí Minh, Việt Namvietnamworkspublished 07/31/2026
Must-have:E-Commerce
Key Responsibilities
- Develop Training Plans for Vietnam Customer Service (25%)
- Improve overall product knowledge, technical troubleshooting capabilities, field technician competencies, and workshop repair skills.
- Share technical and product knowledge within the Customer Service team.
- Deliver training on new products and technologies.
- Update service teams on technical information received from factories.
- Compile and maintain training...
Qualifications Education Diploma or Bachelor's Degree in Education, Business, Electrical Engineering, Mechanical Engineering, Electronics Engineering, or related disciplines.
Experience
- Minimum 5 years of technical support or technical training experience, preferably within a similar industry.
- Hands-on experience in home appliance repair is an advantage.
- Understanding of retail sales, home appliances, and field service operations.
- Strong customer service mindset...