IT Operations & Support Lead
Bosch Global Software Technologies Company LimitedEtown Building, Tan Binh Ward, Ho Chi Minh, Vietnamvietnamworkspublished 10/21/2026
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About the company
Join Bosch's global product team to operate and continuously improve an enterprise workflow platform serving over 500,000 users worldwide.
Your tasks
The platform combines low-code/no-code technologies with emerging GenAI capabilities to simplify and accelerate business processes. As an IT Operations & Support Lead, you will drive service reliability, operational excellence, stakeholder alignment, and platform modernization...
Requirements
Must-have
- Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.
- At least 8 years of experience in IT Operations, IT Service Management, Product Support, or enterprise platform environments.
- Solid understanding of enterprise applications, cloud technologies, and workflow systems.
- Hands-on experience with incident management, SLA monitoring, system operations, and service improvement.
- Strong stakeholder management, communication,...