Customer Service Agent Malaysia Market (Chinese + English)

Conduct proactive outbound calls and customer engagement activities to assigned customers. Execute sales and promotional campaigns to increase customer awareness and drive business growth. Build and maintain strong relationships with customers through regular follow-up and account support. Promote Bosch products, services, and marketing campaigns to target customers. Support customer acquisition, retention, development, and business expansion initiatives. Serve as a...

Bachelor's Degree or above. Minimum 2 years of experience in outbound customer service, tele sales, telemarketing, or contact center operations. Experience in customer engagement, sales support, or account management is preferred. Fluent in Mandarin, preferably Malaysian Mandarin / Mandarin with a Malaysian accent Good command of English for business communication. Strong communication, customer service, and relationship management skills. Familiarity with...