Quality Director (Chinese Communication)

1. Utilize quality management tools (such as QC methods, FMEA, etc.) to conduct statistical analysis and handle product quality issues.
2. Be responsible for handling customer complaints and preparing 8D reports.
3. Follow up on corrective and preventive actions to confirm their effectiveness.
4. Implement customer complaint product quality improvement measures into the relevant quality inspection standard cards.
5. Collect major customer complaints from other factories, apply the improvements to this factory, and revise the corresponding internal standardized operations.
6. Be familiar with key customers’ product quality requirements.
7. Manage process quality by formulating and improving production process quality control standards and inspection specifications, supervising their implementation, ensuring that the production process is stable and controlled, and that product quality meets design requirements and customer expectations.
8. Perform other tasks assigned by the company or department head.

Qualifications: Experience in the automotive electronics industry, familiar with the IATF 16949 system, with 3–5 years of quality work experience. Familiar with the overall quality management process, as well as the coordination and interaction among different departments. Proficient in using 8D and DMAIC tools. Able to apply TS tools such as APQP, PPAP, MSA, and FMEA. Language Requirements: Proficient in Chinese. (If proficiency in both Thai and English is available, it will be given special consideration.)