pathologists' assistant
About the company
About Bolts Plus Inc.: Bolts Plus Inc. (www.boltsplus.ca) is one of Canada's leading construction and industrial supply distributors, coast-to-coast. From manufacturing, infrastructure, construction, product training or industry knowledge, Bolts Plus provides customers with a wide range of products and services. In any commercial facility or project phase, Bolts Plus' one-stop-shop solutions provide customers what they need to meet or exceed the demands of their job. Bolts Plus is proud to partner with industry-leading manufacturers to support this shared goal with quality, value, and productivity to solve the needs and challenges of customers.
Bolts Plus services and supports tens of thousands of customers across Canada in a wide range of industries and trades. With 17 walk-in branches and a fast-paced distribution center and more than 140 employees, we are proud to contribute to the success of projects across Ontario.
Your tasks
Job Summary The Store Manager's Assistant is responsible for supporting the Store Manager in overseeing the daily operations of the branch, including sales, customer service, inventory control, warehouse operations, and staff supervision. This position helps ensure the branch operates efficiently, achieves its sales and operational objectives, and maintains the high standards expected by Bolts Plus.
The successful candidate will assist with employee training and development, inventory management, customer relationship building, and the implementation of company policies and procedures. They will also help monitor branch performance, maintain a safe and organized working environment, and ensure customers receive exceptional service. When required, the Store Manager Assistant will assume responsibility for daily branch operations in the Store Manager?s absence.
Key Responsibilities of an Assistant Store Manager 1. Daily Store Operations
- Assist the Store Manager with overseeing daily branch operations.
- Ensure the store, warehouse, and customer service counter are organized, clean, and operating efficiently.
- Help ensure opening and closing procedures are completed properly.
- Assist with resolving operational issues and maintaining company standards.
2. Staff Supervision and Training
- Supervise employees and provide direction when the Store Manager is unavailable.
- Assist with training new employees and developing existing staff.
- Monitor employee attendance, punctuality, and productivity.
- Help coordinate staff schedules and daily responsibilities.
- Promote teamwork, accountability, and excellent customer service.
3. Sales and Customer Service
- Assist in achieving branch sales targets and company objectives.
- Develop and maintain relationships with existing customers.
- Help identify opportunities to grow sales and attract new customers.
- Handle customer complaints, pricing concerns, and other issues professionally.
- Ensure customers receive prompt, knowledgeable, and courteous service.
4. Inventory and Warehouse Management
- Monitor inventory levels and help maintain appropriate stock quantities.
- Oversee receiving, stocking, picking, packing, and shipping procedures.
- Assist with inventory counts and investigate discrepancies.
- Ensure products are stored correctly and warehouse areas remain organized.
- Help identify slow-moving inventory and stock shortages.
- Ensure orders are picked accurately and prepared for customer pickup or delivery.
5. Health and Safety
- Ensure employees follow company health and safety policies.
- Maintain safe working conditions throughout the store and warehouse.
- Ensure proper procedures are followed when handling heavy products and operating equipment.
- Report hazards, incidents, and maintenance concerns
What we offer
Why Bolts Plus:
- Comprehensive Benefits Package
- Team Environment
- Competitive Salary
- Opportunities for Career Growth
Other
This position is On Premesis at the Bolts Plus Retail location in Bolton - 8800 George Bolton Pkwy.