Warehouse Supervisor

Job Purpose

To supervise daily warehouse operations and manpower, ensuring inbound, outbound, storage, inventory and documentation activities are completed safely, accurately and on time.

Duties and Responsibilities

• Supervise and coordinate daily inbound, outbound, storage and cargo-handling activities.
• Plan and allocate manpower, equipment, loading bays and warehouse space according to operational requirements.
• Ensure cargo is received, checked, labelled, stored, picked and dispatched accurately and on time.
• Verify receiving, delivery, collection and cargo-movement documents before operational release.
• Ensure WMS transactions and inventory records are updated accurately and promptly.
• Conduct toolbox briefings, assign daily duties and monitor staff attendance, productivity and overtime.
• Coordinate with customers, transporters, drivers, warehouse coordinators and internal departments.
• Support cycle counts and stock takes, and investigate discrepancies, damages and operational issues.
• Enforce company procedures, customer requirements, housekeeping and Workplace Safety and Health practices.
• Report incidents, near misses and non-conformances, and follow up on corrective and preventive actions.
• Monitor operational performance, prepare reports and support continuous improvement activities assigned by the Warehouse Manager.

Qualifications and Requirements

• Minimum Diploma in Logistics, Supply Chain Management or a related discipline.
• At least 3 years of warehouse or logistics experience, including supervisory or team-lead experience.
• Good knowledge of warehouse operations, inventory control and cargo-handling procedures.
• Familiar with WMS and Microsoft Office applications, particularly Excel.
• Good leadership, communication, coordination and problem-solving skills.
• Responsible, organised, safety-conscious and able to work independently in a fast-paced environment.
• Willing to support overtime, weekends or public holidays when operationally required.
• A valid forklift licence is advantageous.

Working Conditions

5.25Working days per week