Operations Officer

Your tasks

Job Overview We are seeking a detail-oriented, highly organized, and proactive Operations Officer to join our dynamic team. The successful candidate will oversee day-to-day banking operations, ensure compliance with internal controls and regulatory policies, and support smooth service delivery across our banking channels.

• Oversee and manage daily core banking operations, transaction processing, and account management.
• Perform daily postings, reconciliations, and end-of-day/end-of-month processing using the BankOne core banking software.
• Monitor tellering activities, cash limits, and ensure accuracy in vault management and cash handling.
• Verify and authorize customer transactions in accordance with approved approval limits and bank policies.
• Reconcile GL accounts, suspense accounts, and external bank statements on a regular basis.Ensure strict adherence to internal control guidelines, regulatory compliance (CBN, NDIC), and anti-money laundering (AML/CFT) regulations.
• Address and resolve operational issues, customer complaints, and system queries promptly.

Requirements

Qualifications & Requirements

• Education: Bachelor’s degree (B.Sc.) or Higher National Diploma (HND) in Banking & Finance, Accounting, Business Administration, or a related discipline.
• Experience: Minimum of 3 years of direct experience in core operations within a microfinance bank or commercial bank.
• Software Proficiency:Hands-on proficiency with BankOne core banking software is MANDATORY.*
• Strong knowledge of microfinance banking practices, transaction processing, and clearing procedures.
• Excellent analytical, problem-solving, and numerical skills.

Strong communication, interpersonal, and team collaboration skills.

• High level of integrity, attention to detail, and ability to work under minimal supervision.

Other

Note: Only shortlisted candidates will be contacted.