Care Coordination Data Entry Specialist

Bluestone delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our unique, robust model of care goes beyond primary care services — our multidisciplinary care teams collaborate with patients, their families and other healthcare providers to deliver care that is preventative, proactive and tailored to their unique needs.

Using an evidence-based approach focused on quality care management and data-driven medical decisions, Bluestone care teams collaborate to manage patients’ chronic conditions, address social determinants of health, manage transitions to and from inpatient settings, provide behavioral health support and more. Under our model of care, Bluestone patients experienced 21% fewer ER visits, 36% fewer hospitalizations and 41% fewer hospital readmissions compared to patients with similar conditions and complexities over the same time period.

Our care teams travel directly to patients who reside in Assisted Living, Memory Care and Group Home communities throughout Minnesota, Wisconsin and Florida and are supported by clinical operations and administrative colleagues who work remotely or at our corporate offices in Stillwater, Minnesota, and Tampa, Florida.

Our success is only possible through the hard work of our employees who bring our core values of Dedication, Excellence, Collaboration and Caring to life every day. Bluestone has been named to the Star Tribune's Top Workplace list for the 14th year in a row! Bluestone also achieved Top Workplace USA 2021-2026! In 2022, Bluestone Accountable Care Organization (ACO) was the best performing ACO in the country as measured by the overall savings per Medicare beneficiary.

Position Overview :

The Care Coordination Data Entry Specialist works independently assisting the Operations Teams with delegated tasks as needed such as enrollment side duties, outreach to members, mailing documents, and data entry into state systems. This position will be supporting members from different health plans and products.

Schedule: Full time position, day shift hours, no evenings, weekends or holidays. Hours are 8am to 5pm Monday thru Thursday & 8am to 3pm on Fridays.

Location: Include description of radius as necessary

Salary: $24.00 - $25.00 per hour. Salary will be commensurate with experience.

Responsibilities :

Assist with mailing out time sensitive documents to members

Complete outreach calls to members and or legal guardians to follow up on necessary documentation needed for support plans

Work efficiently and accurately in the MnChoices system

Looking up members in MNITs for eligibility of waivers and insurance information

Stay up to date with health plan changes and requirements to stay in compliance

Participate in regular team meetings

Participate in regular health plan meetings

Other duties as assigned by the Operations Manager

Qualifications :

Education/Certification/Experience

Associate’s degree in Human Services, Public Health Community Service, etc.- Preferred

Ideal candidate will have 3+ years experience working in a related field (hospital, HUC, customer service, CMA or other related field)

Intermediate-level computer proficiency with email, fax, word processing, spreadsheets, and data bases. Experience using Google Suite - Required

Knowledge/Skills/Abilities

Active listening ability, social perceptiveness and problem sensitivity – the ability to give full attention, detect what is going wrong and understand others reactions

Ability to work independently with excellent time-management organizational skills.

Creative problem solving

Proven ability to communicate effectively both verbally and in written forms

Excellent interpersonal and customer service skills

Genuine concern for others

Ability to deal with change and ambiguity

Demonstrated compatibility with Bluestone’s mission and operating philosophies

Demonstrated ability to read, write, speak, and understand the English language

Bluestone Benefits :

Health Insurance

Dental Insurance

Vision Materials Insurance

Company paid Life Insurance

Company paid Short and Long-term Disability

Health Savings Account (with employer contribution)

Flexible Spending Account (FSA)

Retirement plan with 4% matching contributions

Nine (9) paid holidays for office closures

Three weeks (15 Days) Paid Time Off (PTO)

Company sponsored laptop and computer accessories

Regular business hours

Pay Transparency $24 — $25 USD