Mortgage Administrator
Horsham £28,000 – £35,000 + benefits
Full-time
Are you an experienced Mortgage Administrator looking for your next opportunity?
Do you enjoy a fast-paced environment, working closely with advisers and helping customers navigate the mortgage process from application through to completion?
We’re recruiting for a Mortgage Administrator to join our successful Mortgage & Protection team in Horsham .
What you'll be doing
You’ll play a key role in keeping mortgage cases moving, providing excellent service to clients and supporting the sales team.
Your responsibilities will include:
- Submitting and progressing mortgage applications through to legal completion and beyond.
- Chasing outstanding documentation and ensuring applications are fully compliant.
- Liaising with solicitors regarding exchange and completion dates.
- Managing client emails and supporting repeat clients.
- Acting as the first point of contact for clients, lenders and conveyancers.
- Keeping systems and client files accurate and up to date.
- Working closely with advisers to ensure compliance and regulatory requirements are met.
- Taking ownership of customer queries and seeing them through to a successful conclusion.
What they are looking for
They're looking for someone who is:
- Experienced in mortgage administration – ideally with at least 1 year's experience.
- Highly organised, accurate and methodical.
- Confident communicating with clients, lenders and other professionals.
- Customer-focused with a genuine desire to provide excellent service.
- Self-motivated and professional.
- Comfortable working under pressure and managing multiple cases.
- A team player with a high level of integrity.
What's on offer?
£28,000 – £35,000 salary , depending on experience and knowledge Monday–Friday, 9:00am–5:00pm 23 days' holiday + bank holidays , increasing annually to 25 days Company pension scheme Parking available nearby Horsham office
Ready for your next move? If you have mortgage administration experience and want to join a successful Mortgage & Protection team where customer service, accuracy and ownership really matter , we'd love to hear from you.
Apply now to find out more.