Techno-Functional Consultant

Your tasks

1. Functional – Accounts Receivable & Accounts Payable

• Own the AR and AP modules: customer and vendor setup, posting profiles, payment terms, methods of payment, settlement, and number sequences.
• Configure and support Order-to-Cash: free-text invoices, customer payments, collections, credit management, interest and collection letters, and aging.
• Configure and support Procure-to-Pay: vendor invoices, invoice matching (two- and three-way), invoice approval workflows, payment proposals, and vendor payment journals.
• Manage bank integration and reconciliation, including electronic payment formats and Advanced Bank Reconciliation.
• Ensure compliance with UAE VAT (FTA) and prepare the system for the UAE e-invoicing mandate.
• Run requirement workshops with finance, document business processes (as-is / to-be), and write functional design documents (FDDs).
• Support month-end and year-end close for AR and AP subledgers, and resolve reconciliation differences with the GL.

2. Technical – Customization & Development

• Develop and maintain X++ extensions: new forms, tables, classes, chain-of-command extensions, and event handlers, without over-layering.
• Build and modify SSRS reports and Electronic Reporting (ER) formats for invoices, statements, payment files, and regulatory reports.
• Create and extend data entities for imports, exports, and integration.
• Configure workflows, security roles, duties, and privileges for AR/AP users.
• Manage code through Azure DevOps: version control, builds, deployable packages, and releases across Dev, UAT, and Production through Lifecycle Services (LCS) or the Power Platform admin center.
• Write technical design documents (TDDs) and follow Microsoft best practices and the chamber's coding standards.

3. AI Agents & Automation

• Implement and configure Copilot capabilities in D365 Finance, such as collections assistance, customer summaries, and vendor communication.
• Build custom AI agents with Microsoft Copilot Studio and Azure AI Foundry, for example: invoice capture and coding, payment status inquiries, dunning follow-up, and vendor query handling.
• Automate repetitive AR/AP tasks with Power Automate and AI Builder (document processing, approvals, notifications).
• Define guardrails for AI use: data access, approval steps, audit trail, and human review of financial actions.
• Measure agent outcomes (time saved, error rate, adoption) and report results to management.

4. Integration – D365 CRM & Custom Applications

• Design and build integrations between D365 F&O and D365 CRM (Customer Engagement) using dual-write, virtual entities, or Dataverse, covering customers, invoices, payments, and account balances.
• Integrate F&O with the chamber's custom applications (membership, certificate of origin, e-services portals) through OData, custom services, the Data Management Framework, Business Events, and Azure Integration Services (Logic Apps, Service Bus, API Management).
• Build and monitor batch jobs and recurring integrations; handle errors, retries, and data reconciliation between systems.
• Expose AR/AP data to Power BI and Microsoft Fabric (Synapse Link / Fabric Link) for dashboards and reporting.
• Work with SQL Server and Dataverse teams on data mapping, migration, and data quality.

5. Support, Testing & Knowledge Transfer

• Provide L2/L3 support for AR/AP and integration incidents within agreed SLAs.
• Plan and run unit, integration, regression, and user acceptance testing; maintain test scripts.
• Assess and apply Microsoft One Version service updates and validate their impact on customizations.
• Train finance users and key users, and write user guides and SOPs.
• Coordinate with Microsoft partners and vendors on enhancements and escalations.

Requirements

Qualifications & skills Education: Bachelor's degree in Accounting, Finance, Computer Science, or Information Systems. A finance or accounting background combined with development skills is strongly preferred.

• 5-8 years with Dynamics 365 F&O or Dynamics AX 2012, including at least 2 full-cycle implementations or major upgrades.
• Proven hands-on delivery in AR and AP, not configuration only.
• At least 3 years of X++ development and extension work.
• Delivered at least one integration between F&O and D365 CRM or another external system.
• Government, semi-government, or chamber-of-commerce experience in the GCC is an advantage.

Certifications (preferred)

• MB-310: Microsoft Dynamics 365 Finance Functional Consultant
• MB-500: Microsoft Dynamics 365 Finance and Operations Apps Developer
• MB-700: Finance and Operations Apps Solution Architect (advantage)
• PL-200 / PL-400 or Copilot Studio certification (advantage)