Technical sales / Technical Sales Support – Industrial Solutions – Athens
Become a member of Bizerba Hellas
Bizerba Hellas, a member of the international Bizerba Group and a leading provider of weighing, labeling, product inspection, industrial software, and traceability solutions, is looking for Technical Sales – Industrial Solutions to strengthen the Business Unit Industry.
The role combines technical expertise, business development, product management, and complex project support, aiming to grow the company's presence in the industry.
The ideal candidate will act as a strategic partner to customers and as a link between customers, the sales team, technical departments, international Product Teams, and suppliers.
Purpose of the Role
The Technical Sales Manager is responsible for the development and support of the company's industrial activity in the Greek market, identifying new business opportunities and designing integrated technological solutions that create measurable value in the operations and productivity of customers.
The main goal is to understand the operational and technical needs of each customer and transform them into successful projects and long-term value commercial partnerships.
Key Responsibilities
Business Development & Market Development
- Monitoring technological developments and market trends.
- Competitor analysis and identification of new business opportunities.
- Development of new applications and markets for the company's industrial portfolio.
- Investigating the needs of existing and new customers.
- Participating in the planning and implementation of the Industrial Business Unit's commercial strategy.
- Participation in exhibitions, conferences, and technical presentations.
Solution Engineering & Technical Consulting
- Analysis of customers' technical and operational requirements.
- Design of integrated solutions that combine:
- industrial equipment
- software
- services
- after sales support
- Conducting technical presentations and demonstrations.
- Supporting Proof of Concept and pilot installations.
- Developing solutions based on the technologies of Bizerba and its strategic partners.
Sales Support & Product Management
- Preparation of technical offers.
- Supporting and documenting the sales process from initial investigation to the signing of the agreement.
- Presenting solutions to production, quality, engineering, and management executives of customers.
- Management and development of the industrial product portfolio.
- Collaboration with the Group's Product Managers and Product Owners.
- Training and technical support for the sales team.
Project Coordination
- Coordination of projects from the pre-sales phase to final delivery.
- Collaboration with: customers, technical departments, suppliers, external partners, international Bizerba teams.
- Monitoring schedules and deliverables.
- Ensuring quality and customer satisfaction.
Customer Success & Account Development
- Developing trust relationships with strategic customers.
- Supporting the growth of existing accounts.
- Identifying upselling and cross-selling opportunities.
- Contributing to maintaining a high level of customer satisfaction.
Required Qualifications
Degree in one of the following fields:
- Mechanical Engineering
- Electrical Engineering
- Automation
- Industrial Informatics
- Computer Science or a related subject
Professional Experience
- Experience in the sales of complex B2B technical solutions.
- Experience in project management and customer applications.
- Experience in the food or processing industry will be considered a significant advantage.
Desired experience in:
- Industrial solutions
- Technical Sales
- Application Engineering
- Product Management
- Technical Support
Language & Digital Skills
- Very good knowledge of English.
- Excellent use of Microsoft Office.
- Experience in CRM systems.
- Knowledge of ERP systems will be considered an advantage.
Personal Skills
We are looking for professionals with:
- Strong commercial acumen.
- Ability to analyze needs and design solutions.
- Structured and methodical thinking.
- Ability to manage multiple projects.
- Communication and negotiation skills.
- Ability to collaborate with different teams and management levels.
- Result-oriented and focused on customer satisfaction.
What We Offer
- Participation in high value-added technological projects.
- Collaboration with international teams and Product Centers of the Bizerba Group.
- Continuous technical and commercial training.
- Opportunity for development in an international environment.
- Modern and dynamic working environment.
- Participation in Group Insurance.
- Competitive compensation package and target achievement bonuses.
- Evolution prospects into Business Unit Management or Regional Technical Sales positions.