Sales & Customer Support Specialist – Industrial Division – Αθήνα
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Machine translation — original language: Greek.Show original
Become a member of Bizerba Hellas
Bizerba Hellas, a member of the international Bizerba Group and a leading provider of weighing, labeling, product inspection, industrial software, and traceability solutions, is looking for a Sales Support Specialist to strengthen the Business Unit Industry.
The role contributes decisively to the smooth operation of commercial processes, supporting the sales team, customers, and the company's partners throughout the entire cycle of managing quotations, orders, and projects.
Main Responsibilities
- Supporting the sales team in the preparation and follow-up of quotations.
- Entering and managing orders in the ERP system.
- Monitoring order progress and coordinating with suppliers, the factory, and the logistics department.
- Communicating with customers regarding commercial and operational matters.
- Creating and updating commercial files, reports, and sales statistics.
- Managing and updating data in ERP and CRM systems.
- Supporting the commercial team in tenders, projects, and contracts.
- Coordinating internal processes between the Sales, Service, Logistics, and Finance departments.
- Preparing presentations, reports, and other commercial documents.
Required Qualifications
- University, TEI, or IEK degree in Business Administration, Economics, Marketing, or a related field.
- Very good knowledge of Microsoft Office, with particular emphasis on Excel.
- Good knowledge of the English language (written and spoken).
- Ability to organize and effectively manage multiple tasks.
- Orientation towards detail and quality of work.
- Excellent communication and collaborative skills.
Desirable Qualifications
- 1-3 years of experience in a Sales Support, Back Office Sales, Customer Service, or Order Management position.
- Experience using ERP and CRM systems.
- Experience in an industrial or technological equipment company will be considered an additional asset.
- Knowledge of the German language.
Personal Characteristics
- Customer-centric approach.
- Responsibility and consistency.
- Team spirit and cooperation.
- Analytical thinking and organizational skills.
- Willingness for continuous learning and evolution.
What We Offer
- A modern and dynamic working environment.
- Participation in an international company with a leading market position.
- Competitive compensation package and additional benefits.
- Continuous training and professional development.
- Opportunities for advancement within the organization.