SALES AND MARKERTING
Job Responsibilities:
- Handle enquiries relating to the college’s programmes through WhatsApp, telephone, social media and other online platforms
- Follow up with prospective students and provide accurate information on courses, entry requirements, schedules and fees
- Guide students through the application and enrolment process
- Develop and implement online sales and digital marketing activities
- Create and manage content for social media platforms to generate leads and increase brand awareness
- Plan, create, manage and monitor Facebook advertising campaigns
- Monitor enquiries, leads, conversions and sales performance
- Maintain accurate customer and student records
- Build and maintain positive relationships with students, partners and prospective clients
- Coordinate with the academic and administrative teams to support student enrolment and course operations
- Supervise and guide sales team members to achieve individual and team targets
- Prepare regular sales and marketing performance reports
- Perform other sales, marketing and administrative duties as assigned
Job Requirements:
- Diploma or equivalent qualification in Sales, Marketing, Business Administration or a related field
- Relevant experience in sales, customer service, digital marketing or education consultancy is preferred
- Familiar with Facebook advertising, including campaign setup, audience targeting, budget monitoring and performance analysis
- Good communication, interpersonal and customer service skills
- Comfortable communicating with customers through WhatsApp, telephone and social media platforms
- Familiar with social media marketing and online lead generation
- Sales-driven, responsible and able to work independently
- Able to follow up with prospective students consistently and professionally
- Good organisational skills and attention to detail
- Proficient in Microsoft EXCEL, Office and common online communication tools
Working Hours:
- Monday to Friday: 1:00 pm to 10:00 pm
- Saturday: 1:00 pm to 5:00 pm
- 5.5-day work week