Course Development Team Lead

In this role, you will be expected to:

• Deliver the quarterly course roadmap and know exactly where every course sits, from kickoff to launch
• Approach your work with a project management lens: coordinate the course development team to get courses across the finish line, and drive the quarterly and annual planning that keeps everyone aligned.
• Plan the next quarter and the next year with leadership, using sales and build data to set targets the team can hit
• Lead and coach the team through weekly status meetings, one-on-ones, and the occasional hard conversation
• Push back with data when a commitment isn't realistic, using real build timelines to make the case
• Own the AI course pipeline, calibrating and training it so outputs improve at the source instead of getting fixed after the fact
• Build the plan for updating older courses, deciding which ones get refreshed and which get rebuilt from scratch
• Serve as the escalation point for content owners and clients, resolving issues and finding a fair path forward
• Coordinate client projects and quotes, keeping clients updated and working with accounting on billing

You might be the right fit if you:

• Rallied a team behind a new direction, especially one that didn't have buy-in at the start
• Delivered projects on time at a fast pace, and can show the output to prove it
• Bring an open mind to a new team, learning how things work and why before you change them
• Get hands-on with AI and new technology rather than leaving it to someone else
• Communicate clearly in the middle, balancing what the team needs with what leadership needs
• Catch the details that matter, like a course title that has to be exactly right before it launches
• Make decisions and stand behind them, with sound reasoning you can explain

Qualifications we are looking for:

• At least 2-3 years of experience leading or managing a team, including a few bumps in the road and the course corrections that came with them
• A proven track record of running multiple projects from plan to delivery. You don't need a PMP or a background in e-learning, just real evidence that you know how to get a project done
• Clear written communication, from client status updates to team-wide announcements
• Hands-on comfort with AI tools and the curiosity to pick up new software quickly
• Strong organization and tracking skills, including building and maintaining project trackers, timelines, and status reports
• Comfort working with data to estimate timelines, plan capacity, and back up your decisions
• Experience managing stakeholder or client relationships, including handling escalations and finding a fair resolutions

Bonus points if you have:

• Change management experience
• A background in AI integration or process optimization
• Experience in course development, e-learning, or instructional design
• Management experience across more than one organization
• Familiarity with course authoring tools like Articulate Storyline
• Experience quoting or managing client projects

Compensation and benefits:

• Employee Stock Ownership Plan (ESOP)
• Full medical, dental, and vision coverage
• Life insurance and disability insurance
• Health spending account
• Flexible working hours
• On-the-job training and growth opportunities
• Free on-site parking