IT Support Technician
Operation and Support
- Support and coach end users in the correct and effective use of the school’s ICT resources (hardware and software)
- Handle incoming support requests from end users using the Service Desk System and ensure that users receive appropriate help in a timely manner.
- Log support calls and take appropriate action to ensure...
Person Specification
- Ability to work as part of an effective team
- Ability to work under pressure and meet deadlines
- Able to manage own time and workload
- Fluent in Vietnamese and English
Others
- Bachelor’s degree in Computer Science, Information Technology or equivalent
- Microsoft Certified Professional (Window 10) is preferred
- CompTIA A+ or equivalent preferred
- At least...