Job Summary
Join our fast-growing team and improve lives through real estate! In this role, you will have the unique opportunity to learn every aspect of property operations while making a tangible impact on our residents and local communities. Working closely with the Property Manager, you will help direct the daily operations of four apartment communities across Shaker Heights and Edgewater.
Birgo’s Values
T eamwork: We are collaborative, approachable, and engaged
H umility: We are selfless, gracious, and continuously improving
R hinocerality: We are proactive, dynamic, and courageous
I ntegrity: We are trustworthy, principled, and sincere
V ision: We are forward-thinking, empathetic, and adaptable
E xcellence: We are goal-oriented, dependable, and accountable
Benefits
Medical, dental, vision, life, and pet insurance with company contribution
Paid time off, paid holidays, sick time, and mental health days
401(k) retirement plan with employer match
Company profit-sharing program
Team outings and volunteer events
Professional development reimbursement program
Healthy lifestyle reimbursement program
Discounted rates at Birgo Properties
Core Responsibilities
Provide excellent customer service through prompt, professional, and authentically caring responses
Maximize operational performance of properties
Lead the leasing efforts for your property group, including advertising, applications, showings, move-ins, and renewals
Maintain clean and safe properties by resolving tenant complaints, conducting onsite inspections, and enforcing rules of occupancy
Other duties as assigned to help Birgo improve lives through real estate
Successful Candidate Profile
Experience
Proven success in customer service and administration
Exposure to leasing or property management, including a foundational understanding of Fair Housing guidelines
Familiarity with Cleveland's market-rate multifamily real estate industry
Work Style
An Empathetic Communicator & Relationship Builder: You possess excellent interpersonal skills and a natural talent for written, verbal, and persuasive communication. You genuinely enjoy connecting with residents and building vibrant communities.
A Strategic Multitasker: Managing multiple properties and complex projects simultaneously excites you. You match that "rhinocerality" with exceptional organizational skills, sharp time management, and a high level of attention to detail.
Process-Driven & Detail-Oriented: You appreciate the importance of structure. You are deeply comfortable working within established operational processes, respect regulatory guidelines, and take pride in executing rules accurately.
Tech-Forward: You easily navigate modern property management software and workplace technology, leveraging digital tools to maximize your daily efficiency. We use Appfolio and Google Suite heavily.
Other Requirements
Availability to work a 40-hour work week, which may include Saturdays
Reliable personal transportation and a valid driver’s license
Valid vehicle registration and insurance
Able to ascend/descend stairs, traverse uneven terrain, transport up to 25 lbs, and use a computer for a full workday
More about Birgo
Birgo Realty offers an exciting start-up environment, characterized by fast growth and an entrepreneurial spirit. We take care of our hardworking team by providing opportunities for professional growth, paying attention to holistic staff needs, and celebrating life together. Birgo Realty values diversity in our staff and seeks to enhance the diversity of our team at every opportunity.
Note: Because this position manages rental properties on behalf of Birgo, team members may not concurrently engage in outside real estate sales, leasing, or property management activity.