Account Manager Japan Program

📍 Placement: Jakarta 🔍 Key Qualifications:

• Establish, manage, and maintain business relationships with TSKs/agencies in Japan as employment placement partners.
• Serve as the primary PIC (Person in Charge) for communication with TSKs/agencies regarding job orders, selection schedules, and candidate status updates.
• Coordinate the candidate recruitment process according to the qualifications and quotas requested by TSK/agencies and receiving companies in Japan.
• Develop and manage candidate selection schedules, including document screening, written tests, interviews, and medical check-ups, in coordination with TSK.
• Coordinate with LPK (Vocational Training Institutions) and Japanese language institutions to ensure candidates receive adequate language training, skills development, and mental preparation prior to departure.
• Monitor and ensure the completeness of candidate documents, including passports, COE (Certificate of Eligibility), visas, employment contracts, and other supporting documents, in accordance with TSK requirements and applicable government regulations.
• Regularly monitor each candidate’s progress from the recruitment and training stages through the pre-departure process, ensuring timely completion and preventing delays.
• Identify and resolve any issues or obstacles that arise during the recruitment and placement process, whether from candidates or TSK/agency partners.
• Maintain effective communication with candidates and their families regarding process updates through to the departure stage.
• Coordinate with internal teams, including Finance, Legal, Marketing, and Operations, regarding program costs, cooperation agreements, employment contracts, and other relevant documentation.
• Prepare regular weekly/monthly reports on placement progress, challenges, and target achievements for management.
• Maintain strong relationships with TSK/agencies and ensure high partner satisfaction to support the sustainability and renewal of partnerships.

✨Job Specification

• Minimum Diploma (D3) or Bachelor’s Degree (S1) in any field. A degree in Japanese Literature/Japanese Language Education, International Relations, or Management is preferred.
• Preferably 2–3 years of experience in recruitment or employment placement, particularly in Japan placement programs involving TSK/Kumiai or within a P3MI/PJTKI company.
• Previous experience working with Japanese companies, clients, or partners, with a good understanding of Japanese work culture, is preferred.
• Proficient in spoken and written Japanese, with a minimum proficiency equivalent to JLPT N3 (N2 preferred), for communication and document handling with TSKs/agencies.
• Detail-oriented, disciplined, and highly responsible, particularly in ensuring document completeness and process accuracy.
• Proactive, solution-oriented, and able to work under pressure.
• High level of integrity and ability to maintain the confidentiality of candidate and partner data.
• Willing to undertake business trips, including to Japan, when required.
• An established network or strong relationships with TSK or agencies in Japan is an advantage.

Skills: B2C Sales, Teamwork, Sales and Marketing, Client Services, Key Account Management, Sales Strategy, B2B Sales, Microsoft Office, Account Management, Customer Relationship Management