Senior IT Operations Engineer

About the company

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:

• BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
• BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
• Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
• CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
• DUNS 100 Best Tech Companies to Work for
• Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
• 2024 Inc. 5000 list for the 4th consecutive year!
• Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

Your tasks

• ## Connecting Claude to a team’s tools, such as adding an MCP-backed data source to a Slack channel and deciding what access it gets
• ## Building an Okta Workflow that applies conditional access to strengthen our security posture
• ## Writing an AWS Lambda behind API Gateway to link two systems, defined in Terraform and deployed through GitLab CI/CD
• ## Diagnosing a failing Workato recipe caused by a malformed payload
• ## Tracing an email bounce to its root cause in Google Workspace

Requirements

What You’ll Bring

• ## 7+ years in IT operations, DevOps, cloud engineering, or IAM engineering, including 2+ years automating IT processes. Equivalent experience will be considered.
• ## Hands-on Okta administration, including Okta Workflows, and experience with Auth0 custom logic such as Actions or rules
• ## Working knowledge of AWS (Lambda, API Gateway, CloudFront, IAM) and GCP (projects, IAM, BigQuery)
• ## Experience building integrations with Workato or a similar iPaaS tool
• ## Proficiency in at least one automation language (Python, Go, or Node.js) and experience with REST APIs and webhooks
• ## Experience with infrastructure as code (Terraform or Pulumi) and CI/CD pipelines, ideally GitLab
• ## Practical experience with Claude or comparable LLM tools, connectors, and MCP servers, with an understanding of their security implications
• ## Experience with Cloudflare (DNS, certificates, Workers) and strong Google Workspace administration
• ## A solid understanding of SSO (SAML, OIDC), MFA, SCIM, RBAC, DNS, and email authentication
• ## Familiarity with an MDM such as Iru Kandji or Intune, and experience troubleshooting Windows and macOS
• ## Strong analytical and problem-solving skills, with attention to detail
• ## Excellent written and verbal English, with strong documentation habits
• ## Discretion with confidential information

Nice to Have

• ## Salesforce Apex and Flow
• ## Custom MCP servers or agent frameworks
• ## SQL, and experience with BigQuery, Snowflake, or Databricks
• ## Azure or other public cloud experience
• ## Access governance or SaaS security tools such as Entitle or Lumos
• ## SOC 2 or ISO 27001 experience, including vulnerability management
• ## HRIS-driven provisioning (for example, HiBob to Okta)
• ## Relevant certifications (AWS, GCP, Okta)

Other

We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.

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