Service Engineer

Main Responsibilities

• On-site Technical Work: Installation, Commissioning, maintenance, and troubleshooting of machinery to ensure it returns to operation as quickly as possible (reducing Downtime).

• Documentation and Training: Prepare service reports, manuals, and conduct training on machine operation and maintenance for customers.

• Coordination: Collaborate with headquarters and the engineering team to solve in-depth problems, and be able to read manuals or electrical circuit diagrams in English.

• Sales Support (Pre-sales): Assist in demonstrating machine operations, presenting work plans, and providing technical consultation before sales.

• Travel and Safety: Must strictly follow the safety regulations of customer factories and be able to travel for work both in Bangkok, its vicinity, other provinces, and abroad (short trips).

Qualifications: Education: Diploma (High Vocational Certificate) or higher in Mechanical, Electrical, Mechatronics, Automation, or related fields. Experience: At least 3 years in installation, maintenance, or after-sales service of industrial machinery (experience with food, beverage, or bakery machinery will be specially considered). Language Skills: Good English skills in reading and writing (able to read manuals/electrical drawings and write emails). Technical Skills: Proficient in reading Electrical drawings and technical documents. Travel: Must have a driver's license and be ready for frequent on-site travel (having a personal car will be specially considered). Interpersonal Skills: High responsibility, good teamwork, and always ready to learn new technologies.