Front Office Staff

Your tasks

• Greeting and welcoming guests with a warm, friendly, and professional approach
• Handling check-in and check-out procedures efficiently and accurately
• Responding promptly to guest inquiries and requests, providing exceptional customer service
• Assisting guests with luggage, transportation, and other concierge-related tasks
• Maintaining a clean and well-organised front office environment
• Liaising with other departments to ensure a smooth and coordinated guest experience
• Adhering to all company policies, procedures, and safety standards

Requirements

Skills: Customer Relations, Customer Service, Customer Support