Customer Service Executive | 12-Months Contract

Your tasks

• Help members of the public with applications and enquiries in this full-time, 12-month contract role.
• You will explain filing requirements and required documents, handle enquiries at the counter, and process online applications within set timelines. You will also work with internal teams and external agencies to support users and help resolve system issues.
• Some duties take place outside the government premises. You must be willing to travel around Singapore by public transport or your own transport. Travel expenses are reimbursable.
• You will need at least 3 years of relevant work experience, strong spoken and written communication skills, and confidence using IT systems. We are looking for someone who provides good service, stays calm under pressure, and can work independently as well as with a team.
• This role may also involve helping improve work processes and updating procedures.

Other

*Employment type: Full-time, 12-month contract Salary: Up to S$3,900 per month Location: Central Working Hours**: Mon to Thu: 8.30 am to 6.00 pm, Fri: 8.30 am to 5.30 pm, Sat: 8.30 am to 1.00 pm (rostered on average twice a month, off-in-lieu will be granted)

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Successful applicants will be employed by BGC Group and assigned to our client’s project under a contract arrangement.