Case Management Executive (Employment Disputes) — 6-Month Contract
Support the handling of workplace-related matters and employment disputes. You will assess cases, provide advisory support to workers and companies, assist with mediation, and follow cases through to resolution. This role may suit candidates interested in case management, employment relations, dispute resolution and service operations. Job Details: Contract duration: 6 months Location: Nearby MRT Jurong East Working days and hours: Monday to Friday; either 8:30am–6:00pm or 9:00am–6:30pm Hourly rate: S$22 per hour for degree holders Responsibilities Assess workplace-related cases and employment disputes.
Advise workers and companies on workplace matters.
Assist with mediation and follow cases through to resolution.
Maintain accurate and timely case records and documentation.
Coordinate with relevant parties on employment and placement support.
Provide counter services according to the duty roster.
Liaise with stakeholders, partners and unions.
Support process improvements and other assigned duties.
Requirements Good knowledge of employment laws and the ability to apply them when handling grievances.
Strong communication and interpersonal skills, including the ability to engage with workers, management and key partners.
Comfortable using multiple IT systems.
Independent, analytical and able to solve problems.
Perseverant, proactive and willing to go the extra mile to support members.
Able to work well as part of a team.
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